Baggage left behind!

We landed, but one of our main bags didn’t- apparently it was still in Singapore and wouldn’t arrive in Siem Reap until the next day. This was a little odd as there was an evening flight as well from Singapore. But what was bemusing was the speed and readiness of the lost / delayed baggage counter. The moment we reached the counter, the person handed us a laminated paper with pictures of bags and sizes and once we identified the bag size from the pictures, the person filled in the forms himself and within 15 minutes handed us US$100 as compensation for the late arrival of the bag. The next morning, the bag was delivered to our hotel. All smooth and without any follow-up from our side. That’s one advantage perhaps of a world class airline like Singapore Airlines.

Apparently, this is a well-known occurrence, and everyone’s used to it! Or maybe we were just lucky as there wasn’t much traffic. Or maybe the person was just very efficient. Either way, while a bit inconvenient, we weren’t complaining. The main bags with the food came with us!

And as a happy consequence of lack of clothes, we had to shop – and found a store called Ten11 (on Sivutha Boulevard- recommended by our Tuktuk driver+ guide Bannu), with some good designs, quality and value for money, courtesy Singapore Airlines US$100! What we bought was very useful when we landed in Hanoi on December 25.